Frequently Asked Questions

We offer US men's sizes 7–15 and women's sizes 5–12. Unisex styles are listed in men's sizing. Not sure which to pick? Check out our Size Guide for fit recommendations.

We recommend ordering your true size for most styles. Athletic and running shoes tend to run true to size; dress shoes may run slightly narrow. Our size guide has detailed measurements for each category.

We offer free returns within 30 days of delivery. Shoes must be unworn, in original condition, with the original box. Simply contact us and we'll send a prepaid return label.

Standard shipping takes 3–5 business days. Express shipping (1–2 business days) is available at checkout. All US orders over $150 ship free.

Yes. We partner with manufacturers who use recycled materials, low-impact dyes, and fair labor practices. Each product page lists the primary materials used.

Yes — exchanges are free within 30 days. Contact us with your order number and the size you need. If the new size is in stock, we'll ship it as soon as we receive your return.

Care varies by material. Leather uppers should be treated with a conditioner. Canvas and mesh styles can be spot-cleaned with mild soap. Avoid machine washing unless the product page specifies it's safe.